Terms & Conditions

Effective Date: 1/1/2025
Last Updated: 11/3/2025



1. Introduction

Welcome to RRDG Productions (“RRDG,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website [rrdg.co] and any products or services offered by RRDG Productions.

By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site or services.


2. Services

RRDG Productions provides creative content services including (but not limited to) video production, photography, packaging design, branding, and e-commerce content creation.

All project details, deliverables, timelines, and fees will be outlined in a formal quote or agreement provided before work begins.


3. Payments & Billing

A deposit or retainer may be required before work begins.

Remaining balances are due upon completion of the project, unless otherwise stated in writing.

Payment methods accepted include bank transfer, check, and credit card (a 3% processing fee may apply for credit card payments).

Late payments may incur additional fees or delays in delivery.


4. Cancellations & Rescheduling

If a project or shoot must be rescheduled or canceled, please provide written notice as soon as possible.

Deposits are non-refundable once pre-production has begun.

Additional fees may apply for last-minute cancellations, reshoots, or changes in scope.


5. Ownership & Usage Rights

RRDG Productions retains ownership of all raw project files, footage, and creative assets unless otherwise agreed in writing. Clients receive a license to use the final, delivered content for the purposes agreed upon (e.g., marketing, advertising, e-commerce, or broadcast). Modifying, reselling, or redistributing RRDG-produced content without written permission is prohibited. If full ownership or raw footage is requested, additional licensing or transfer fees may apply.


6. Intellectual Property

All materials on the RRDG website — including text, designs, images, videos, graphics, and logos — are owned or licensed by RRDG Productions and protected under copyright and trademark law. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.


7. Client Responsibilities

Clients are responsible for providing all necessary information, approvals, and access required for project completion. Delays in feedback or asset delivery may impact timelines and delivery schedules. Clients are also responsible for ensuring that any materials they provide (logos, music, products, etc.) are properly licensed and do not infringe on third-party rights.


8. Limitation of Liability

While RRDG Productions strives for accuracy and excellence, we are not liable for:

Any indirect, incidental, or consequential damages arising from the use or inability to use our website or services. Delays caused by factors outside our control, including weather, equipment failure, or client changes. In all cases, RRDG’s total liability shall not exceed the total amount paid for the specific project in question.


9. Revisions & Deliverables

Standard projects include a defined number of revisions, specified in the project quote. Additional revisions or edits beyond the agreed scope may incur extra charges. Final deliverables will be provided in mutually agreed formats suitable for the intended platforms (e.g., web, social media, broadcast).


10. Confidentiality

We respect the confidentiality of all client information and materials shared with us during a project. RRDG will not share or disclose proprietary client content without prior written consent.


11. Third-Party Links & Services

Our website may include links to third-party sites or services. RRDG Productions is not responsible for the content, privacy policies, or practices of any third-party websites.


12. Termination

RRDG Productions reserves the right to terminate any project or client relationship if terms are violated, payments are overdue, or if the client engages in unprofessional conduct.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles.


14. Updates to These Terms

We may update or revise these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our website or services after changes constitutes your acceptance of the new Terms.


15. Contact Us

For questions about these Terms, please contact us at:

RRDG Productions
Email: info@rrdg.co
Website: www.rrdg.co
Location: Connecticut, USA